Ferroli Time Clock Instructions

A friend of mine installed a Ferroli boiler at a property he owns and was tearing his hair out, trying to find the Ferroli time clock instructions.

The sales pitch was good: 5 year guarantee, good price, that kind of thing.

What was missed though was that the built-in time clock wasn’t mentioned in the manual. Or even as an afterthought leaflet with the boiler. No instructions, just guesswork…

Setting the Ferroli time clock…

No problem – a quick search on the internet was bound to turn something up we thought.

Hmmm, think again.

Just lots of people with the same problem.

So, after nearly 30 minutes on hold to Ferroli’s premium rate 0871 phone number (fortunately translated by SayNoTo0870 to 01283 714800) he finally got through to technical support.

“Can I download the instructions from your website?” my friend asked?

“No” came the reply.

“But we can email them to you”.

To save you from wasting half an hour of your life on hold, you can download the Ferroli Time Clock instructions from the link below:

Optimax HE Digital Timer instructions

P.S. If this has helped you with your Ferroli time clock, please leave a comment below.



193 thoughts on “Ferroli Time Clock Instructions

  1. Claire

    Great! thank-you sooo much. I spent ages re-reading the instruction manual thinking i must have missed the part about the clock.
    Your a star!

  2. steve

    Total genius -thought I’d find it on internet after searching everywhere – but no!!!Thanks so much.

  3. Karen

    Thanks so much – have been having problems for months and seems we only get it working by chance! Very much appreciated.

  4. kath gladston

    Thanks alot, a great help, plumber who fitted the boiler didn’t have a clue and as you said no clues in the manual. Just googled it and fortunately your instructions came up.

  5. Lorna

    Thank you for this info. Have finally managed to switch the heating element of my boiler off. The operating instructions that came with this boiler were of no use.

  6. Manuel Bonanno

    I thank you with my heart & soul…I have been looking for an instruction manual for my Ferroli boiler since February 2012.I can’t understand why the Ferroli boiler I bought at my old address in 2005 came with a clock manual , but the one I got in 2012 did not.
    All my wonders have already been wondered by previous comments. I am now at peace !

  7. Caroline Walker

    Thanks for taking the trouble to provide this. Unbelievable that the Ferroli boiler manual doesn’t provide the clock info, and the manual itself isn’t clear at all in any case. Doesn’t give an explanation of what “Eco” is all about for example. Fortunately my plumber translated.

  8. kevin

    thanks for this saved me a lot of time would not recommend this boiler to my worst enemy first boiler broke down twice had it relaced because parts were not in this country and now the second brand new boiler has packed up product just like like instructions missing some quality

  9. mr and mrs coombs

    Thankyou so much for putting this information up on here you have saved us loads of time and stress!!

  10. Tim S

    Brilliant, thank you to the saint who put these up to ease the frustration of the rest of the human race. 114 comments already, most saying they can’t believe Ferroli don’t provide these as a matter of course. Should we point that out to Ferroli customer service – assuming they’ve heard of the concept of customer service.

  11. A Team

    Hmm. Even with the instructions it is clearly going to take some reading / practice to get the thing to go on/off every morning / evening but with your help at least we have a chance! Thank you.

  12. dave the gasman

    thanks mate,turned up to programe the boiler and no instructions thanks to you and the power of the web problem sorted,cheers

  13. Jude Bayley

    Am amazed at this company’s inability to note all these comments about it’s total lack of customer service;
    just moved into new house and not a clue about how to get the ‘thing’ going? Thanks for all these comments, does cheer one up to know it’s not me!!!! THANK YOU!! 🙂

  14. lee bond

    After 3 weeks and 2 emails to Ferroli, without even a reply, and 2 hours of web searching (trawling through various fora) your page has saved my sanity. Very, very well done!

  15. Sarah

    Life saver!!! I’ve just moved into a flat with a Ferroli boiler, no instructions and Ferroli’s website only does half the job. You saved me both from freezing and from really annoying the neighbours with my rage at Ferroli’s incompetency! I can’t believe they don’t have this readily available. I’m very glad there are people like you around! I also really hope Ferroli have seen this and pay you some sort of commission (and sort themselves out)!

  16. Grant Dyer

    They are indeed a nightmare, I WOULD NOT recommend anyone buy this boiler, the controls are flimsy, there is NO instructions. Great you put this info online, however, why should you do this this company should not been supported. My son has this boiler and works when it wants to. It is not user friendly and whoever, designed it did not take the end user into account, as the pressure gauge is tucked underneath and forget trying to see if the pilot light is on.
    We are saving to buy a proper boiler that allows the homeowner to programme and understand the boiler controls.

  17. Jeff Scarlett

    Thank you, having installed the boiler for our customer it did not look to good when we could not operate the time clock. Ferrolli get your act together. will not be installing any more Ferrolliboilers until they sort a new time clock out, with instructions.
    Cheers
    Jeff scarlett

  18. Andrew

    I still can’t programme it. Just want to programme 6-10 evenings 7 days a week. Can anyone advise 🙁

  19. admin

    It is followable (honest). You need to make sure you’re in the right section and the right things are displaying on screen. It doesn’t always seem to start where you thought it should but the instructions do work!

  20. grayham

    Thanks. Been using mine on manual now for over a year cos I couldn’t figure out the timer and the manual was next to useless. It seems it not just me though! Thanks again

  21. clive nolan

    Many many thanks. So brilliant, could you let us have winning lottery numbers next, with this info your almost there!!
    Thanks

  22. ed

    Thank you soooooo much! Even the guy who previously installed the boiler said he was at a loss about how to set it!! No help on line what so ever…! 5*’s for you my friend….Happy Christmas..

  23. Claudia

    Brilliant! Thank you, I googled for ages to find this. Ridiculous that it’s not included in the manual.

  24. i.h.oli

    Hi ur a life saver, just move to a new property due to my wifes surgery,I was strugling to operate the boiler ended up wastimg money on gas topup ur help set things well

  25. Amy

    AMAZING, i have spent the whole weekend freezing my butt off because I was told the Gas was disconnected, turns out even the engineer couldn’t work out the settings.

    Thank you 🙂

  26. Lady P

    You absolute star! Such a generous act which has clearly helped out a hell of a lot of people including my nephew!!Huge thanks!!

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